AI-powered single inbox

AI-powered single inbox

Unify all messaging channels in one panel. Manage WhatsApp, Instagram, web chat, and other channel messages with your team, and reply faster with AI.

Request a demo View integrations
Channels 20+ Messaging, web chat, email, reviews, and travel sources
AI modes representative / ai
representative ai
Starting plan €29/mo AI included with 500 reply credits
AI bot types Sales, Support, Reservation, Review
One inbox
Smart routing

Whatever the message channel, it detects the request type, runs the right bot flow, and hands off to a representative when needed.

Sales

Sales Bot

Handles demo, pricing, and purchase requests. Routes the lead to the right representative.

Support

Support Bot

Answers frequent questions, reduces support workload, and hands off to a live representative when needed.

Reservation

Reservation Bot

Provides a fast reply flow for reservation, availability, voucher, and hotel information questions.

Review

Review Reply Bot

Suggests on-brand replies for reviews on Booking, Expedia, TripAdvisor, and similar platforms.

AI draft + team control Risky or sensitive conversations are handed off to a live representative.
All channels in one workspace

A broad integration range for customer conversations

Customer conversations, social DMs, web chat, email, travel messages, and review platforms come together in the same operations workspace.

Track messages, reviews, email, and web chat in one screen, with team ownership and AI reply flow in the same workspace.
✓ Social messages, web chat, email, reviews, and travel messages in one queue ✓ Approved reply workflow for review platforms ✓ AI drafts, representative review, and safe automation options
20+ Platforms
3 Core channel groups
1 Unified operations workspace
Channel coverage Messages, reviews, email, web chat, and social channels
Ready to connect
Web Chat Your own web chat window
WhatsApp WhatsApp Cloud API
Instagram Instagram DM
Messenger Facebook Messenger
Telegram Telegram Bot
Google Reviews Google reviews
Booking.com Travel and booking messages
Expedia Travel and booking messages
TripAdvisor Reviews and reputation
HolidayCheck Travel reviews
Zoover Customer feedback
TrustYou Reputation data
TopHotels.ru Market reviews
+20
20+ platforms Ready to connect
Product range

One solution from communication and reporting to automation and approval flows

Modules show communication, AI replies, approval flow, automation and reporting in clear cards on one screen.

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Unified Inbox

Manage all channel messages in one inbox.

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AI Knowledge Base / FAQ

Generate fast, consistent AI replies with KB and FAQ.

✓

Approval Flow

Secure AI replies with approval workflows.

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Templates

Use templates for professional, consistent communication.

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Basic Reports

Track performance and channel traffic with basic reports.

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Advanced Reports

Measure team, AI and platform data with advanced analytics.

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Web Chat

Add AI-powered live chat to your own website.

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Channel Integrations

Unify customer touchpoints with 20+ platform integrations.

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Team Collaboration

Clarify the process with agent assignment, notes and team tracking.

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Automation

Automate repetitive replies and routing.

Operational scale

Track team, channel, pricing, and AI usage in one operational view

20+ Supported channel and review sources
500 AI reply credits included
€29 Starting monthly plan
€19 Per extra channel account
€7 Per extra user
Ready to start?

Ready to test SocialCode with your team?

Unify all messaging channels in one panel. Manage WhatsApp, Instagram, web chat, and other channel messages with your team, and reply faster with AI.

Request a demo Explore features